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RETURNS

RETURNS:
Returns are accepted for a credit or exchange providing it is returned within 7 days of receiving the goods.

Please contact Pops + Co immediately if you wish to return your order for a credit or exchange – shop@popsplusco.com.au

Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.

Return shipping method and associated costs are the responsibility of the customer.

Return delivery costs for a faulty, or incorrectly supplied item will be the responsibility of Pops + Co. We recommend sending your return via a traceable method and retaining proof of postage until receiving confirmation that your return has been processed.

Pops + Co is not responsible for returns that are not received.

Please follow your return tracking details to monitor your return delivery to Pops + Co.

FAULTY GOODS:
All items are checked prior to dispatch and best measures are taken to ensure safe delivery, however if you do receive faulty goods please notify us by e-mailing shop@popsplusco.com.au within 2 days of receiving your goods.

Goods are classified as faulty if they are received damaged. Items that are damaged as a result of wear and tear are not considered to be faulty. You will receive a full refund if the item cannot be repaired or replaced.

SALE ITEMS:
All sale items are final.
No returns on sale items.

CREDIT NOTES:
Credit notes are issued, within 4 business days of Pops + Co receiving your return.

You will receive a credit note emailed to you for the value of the returned garment/s (minus shipping)

Credit notes are final and cannot be redeemed for a refund once requested or initiated. Credit notes are issued with a 6-month expiry from the date of issue.

Need help? Please contact us at customer care – shop@popsplusco.com.au for further support.